Privacy Policy


In this document we, betfindr GmbH, Olendeelskoppel29, 22397 Hamburg (for details refer to our Imprint) inform you as controller according to art. 4 para 7 GDPR about the collection and use of personal data when using our website (“Website”) available on; “Personal Data” is all data relating to you, e.g. name, address, e-mail address, and further information such as user behavior.

When you contact us via e-mail or through a contact form, we save the data provided by you (e-mail address, and potentially name and telephone number) to answer your questions. The data incurring in this is stored to handle recurring support inquiries quicker, and to implement future features based on wishes in support inquiries into our services.

If in order to provide certain functionalities of our services we engage a processor, or want to use your data for advertising purposes, we’re informing you in this document about the respective processes, and name the set criteria for storing periods.

  • What data do we collect?
    • List user submitted data
    • List automatically collected data
  • Who are the data controllers?
  • Who are the data processors?
  • You user rights and how you can enforce them
  • The purpose of collecting the data
  • Where is the data physically stored
  • Who has access to the data

Information we collect about you

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us (legal basis is our legitimate interest in the flawless functionality of the Website according to art. 6 para 1 S. 1 lit. f GDPR).

This includes:

  • Email address
  • Messages you send within the website
  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Used browser incl. language and version
  • Operating system (OS) of the used device and its surface

Communication to You

We use your contact information to send transactional communications via email and within the Services. These includes, but not limited to: email messages, full names, phone numbers. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.

Protection of Legitimate Business Interest

Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

Legal bases of Processing

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

How we store your information

We use data hosting service providers in the EU to host the information we collect, and we use technical measures to secure your data. For more information on where we store your information do not hesitate to contact us.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

In the event that we become aware of a security issue relating to your personal information, we will report that incident to the appropriate authorities in accordance with applicable law and take action to address the vulnerability.

How to access and control your information

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your Rights:

You have the right to request a copy of your information, to object to our use of your information, to request the deletion, or to request your information in a structured, electronic format.

You can exercise some of the choices by logging into the Service and using settings available within the Services or your account. For all other requests, you may contact us to request assistance.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep. Where your data has been shared with third parties, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.

If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

Data Processors and Controllers

Betfindr GmbH
Address: betfindr GmBH, c/o Michael Proch Olendeelskoppel 29, 22397 Hamburg;
Email: as the Service Provider and primary Data Controller.

Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen;
E-Mail: as the contracted company for server-hosting. Has full-scale physical access to the server computers.

Google Analytics (Google Inc.)

As a a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Has access to Cookies and Usage Data.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Google reCAPTCHA

In our website, we use Google reCAPTCHA to check and avoid interactions on our website through automated access, for example through so-called bots. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified under the EU-US Privacy Shield guarantees Google that EU data protection standards will be respected even when processing data in the US.

Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, additional information may be collected by Google, which is necessary for the offer and the guarantee of this service.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or the like.

Google offers below further information on the general handling of your user data.

Our data protection officer

Data protection is important to us! In case you have questions related to data security matters, you can contact us under: